Privacy Policy

Grey Seal Services LLC
Effective Date: January 1, 2026

Grey Seal Services LLC (“Grey Seal Services,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, request an estimate, use our services, or communicate with us via phone, SMS, email, or online forms.

1. Information We Collect

We may collect the following types of information:

- Full name

- Phone number and email address

- Property address and service location

- Information submitted through forms, calendars, or consultations

- Service inquiries, estimates, and project details

- Communication history (calls, SMS messages, emails, forms, chat messages)

- Website and device data, including IP address, browser type, cookies, analytics, and tracking technologies

We do not intentionally collect sensitive personal data.

2. How We Use Your Information

We use your information to:

- Provide sealing services, inspections, and estimates

- Schedule and manage appointments

- Communicate service updates and follow-ups

- Respond to inquiries and provide customer support

- Send service-related notifications via phone, email, or SMS

- Improve website performance, marketing, and user experience

- Comply with legal, regulatory, and contractual obligations

We do not sell or rent your personal information.

3. SMS Opt-In & Messaging Policy

By providing your phone number and opting in through our website, forms, or verbal consent, you agree to receive SMS messages from Grey Seal Services LLC, which may include:

- Appointment confirmations and reminders

- Estimate and service updates

- Follow-ups related to requested services

- Message frequency may vary.
- Message and data rates may apply.

- To opt out: Reply STOP
- For help: Reply HELP

- Consent to receive SMS messages is not a condition of purchase.
- Mobile carriers are not liable for delayed or undelivered messages.

Grey Seal Services LLC complies with A2P 10DLC, TCPA, and CAN-SPAM regulations.

4. Cookies & Tracking Technologies

We use cookies, pixels, and analytics tools to:

- Understand how users interact with our website

- Improve site performance and usability

- Measure traffic, engagement, and marketing effectiveness

You may disable cookies through your browser settings; however, some website features may not function properly.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we take data security seriously, no electronic transmission or storage method is 100% secure.

6. Your Privacy Rights

You have the right to:

- Request access to your personal information

- Request correction of inaccurate or incomplete data

- Opt out of SMS or non-essential communications

- Request deletion of your information, subject to legal and operational retention requirements

To exercise these rights, please contact us using the information below.

7. Mobile Information Sharing Statement

We do not share, sell, rent, or disclose mobile phone numbers or SMS opt-in data to third parties for marketing or promotional purposes.

Mobile information is used only for transactional and service-related communications directly from Grey Seal Services LLC.

8. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

9. Contact Information

Grey Seal Services LLC
📧 Email: [email protected]
📞 Phone: (612) 448-3832
📍 Location: Saint Michael, MN
🌐 Website: https://www.greysealservices.com/